Communication is an important business tool. Effective communication has a positive influence on your customers, your team, and your bank account. Ineffective communication can make a business seem disorganized and unprofessional. Or worse, it can lead to litigation, poor team morale, lost revenue, or even injury.

The Business Communications Workshop covers techniques for two-way communication and introduces strategies and skills for verbal communication, written communication, and presenting a professional image. It also includes practical examples and exercises for the many different ways we communicate as business people: phone calls, meetings, presentations, emails, letters, reports, social media, and marketing material. There is also a group discussion exploring professional identity, personal appearance, and body language. 

I will post information and links to resources related to business communications on this site. I will also provide ongoing support to workshop participants and answer questions.

Thank you for visiting and I hope this site is useful to you. Ask questions, help your classmates, and continue to develop your communication skills. Please add yourself as a subscriber to stay in the conversation.