Email Etiquette Basics
Notes from the Business Communications Workshop
black type
regular size
helpful subject line
short and direct
short sentences and paragraphs
friendly and professional
no long legal disclaimer
remove long conversation thread
  spell/grammar check
double check (tone, writing, to: )

Think very carefully before:

hitting ‘send’
replying to all or replying at all
forwarding messages (jokes, sneezing pandas, etc)
to BCC or to CC –that is the question
using emoticons or abbreviations LOL
emailing when you are angry/rushed/stressed/tired/hungry…
Attaching big files
Attaching signature images
Sending personal or private information


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